The Agreement Between Us
These Terms & Conditions govern your use of the Skylink Infosolutions website and services. By accessing or using our services, you agree to be bound by these terms.
Please read these Terms & Conditions carefully before using our services. If you do not agree with any part of these terms, you may not access the services.
1. Acceptance of Terms
By accessing or using any services provided by Skylink Infosolutions ("Company," "we," "us," or "our"), you agree to be bound by these Terms and Conditions. These terms apply to all visitors, users, and others who access or use our services.
2. Service Description
Skylink Infosolutions provides IT consulting, Custom software development, and other technology-related services. We reserve the right to modify or discontinue any service at any time without notice.
We may update, change, or replace any part of these Terms by posting updates and changes to our website.
3. User Responsibilities
As a user of our services, you agree to:
- Provide accurate and complete information when required
- Maintain the security of your account credentials
- Use our services only for lawful purposes
- Comply with all applicable laws and regulations
4. Intellectual Property
All content included on this site, such as text, graphics, logos, images, and software, is the property of Skylink Infosolutions or its content suppliers and protected by international copyright laws.
You may not reproduce, distribute, modify, create derivative works of, publicly display, or exploit any of our proprietary information without express written permission.
5. Payment Terms
For paid services, the following terms apply:
- Fees are payable in advance unless otherwise agreed
- Payment methods include credit card, bank transfer, or other approved methods
- Late payments may incur interest charges at 1.5% per month
- All fees are exclusive of taxes, which will be added to invoices as applicable
6. Service Level Agreement (SLA)
For certain services, we provide an SLA that specifies:
- Uptime guarantees for hosted services
- Response times for support requests
- Resolution timeframes for critical issues
- Service credits for failure to meet SLA commitments
7. Confidentiality
Both parties agree to maintain the confidentiality of any proprietary information received during the term of service. Confidential information includes:
- Business plans and strategies
- Technical information and trade secrets
- Customer lists and financial information
- Any information marked as confidential
8. Limitation of Liability
To the maximum extent permitted by law,Skylink Infosolutions shall not be liable for any indirect, incidental, special, consequential or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly.
Our total liability for any claims under these terms shall not exceed the amount you paid us to use the applicable service(s) in the 12 months preceding the claim.
9. Termination
We may terminate or suspend your access to our services immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms.
Upon termination, your right to use the services will immediately cease. All provisions of the Terms which by their nature should survive termination shall survive.
10. Governing Law
These Terms shall be governed by the laws of India. However, if services are rendered to clients outside India, applicable international laws may also apply, subject to mutual agreement.
Disputes shall be resolved in the courts of Ahmedabad, Gujarat, India, unless otherwise agreed upon in writing.
11. Changes to Terms
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. We will provide at least 30 days' notice prior to any new terms taking effect.
By continuing to access or use our services after those revisions become effective, you agree to be bound by the revised terms.
12. Contact Information
Questions about these Terms & Conditions should be sent to us at:
Email: [email protected]
Address: B-411, The Landmark, Gandhinagar, Gujarat, India, 382421